TTY Users 

Voice Callers

VCO Users 

STS Users 

HCO Users 

Spanish Relay 

CapTel Users

Internet-Based

Other Features

TTY RELAY SERVICE

711 or 800-232-5460

A person who is deaf, hard-of-hearing, deafblind, or speech-disabled uses a TTY to type his/her conversation to a Relay Operator, who then reads the typed conversation to a hearing person. The Relay Operator relays the hearing person's spoken words by typing them back to the TTY user.

 

  • Dial the TTY number, 711 or 1-800-232-5460.

 

  • Delaware Relay will answer with "8234" (for Relay Operator identification), "F" or "M" (for Relay Operator gender) and "NUMBER CALLING PLS GA." ("GA" denotes "go ahead.")

 

  • Type in the area code and telephone number you wish to call and then type "GA."

 

  • The Relay Operator will dial the number and relay the conversation to and from your TTY. Type in "GA" at the end of each message.

Need Information?

Do you need more information, or have a question or suggestion about our relay service? Let us know! 

VIDEO: HOW DOES DELAWARE RELAY SERVICE WORK?

TELEBRAILLE FOR DEAFBLIND
711 or 800-232-5460

Deafblind users often use special TTYs equipped with TeleBraille. Specially trained relay operators are familiar with deafblind users and trained to provide effective solutions for their calling needs.

 

Text Pacing:

This feature is specific to TeleBraille users. During these relay calls, the relay operator will type at a regular pace. The message comes across on the user's TeleBraille at a rate of 15 words per minute. This allows the user to achieve a more readable rhythm. It is set at this default words-per-minute rate unless the deafblind user requests increased or decreased rates of text in increments of 5 words per minute.

COMPUTER ASCII CALL PROCESSING
711 or 800-232-5460

Computer users can also access Delaware Relay directly by setting their communications software to the following protocols at speeds ranging from 300 to 2400 baud: (Note: It may be helpful to set the "time out" to 100 seconds.)

  • 8 Bits 

  • No Parity 

  • 1 Stop Bit 

  • Full Duplex

 

When calling at a rate of 300 baud or less, follow the setting below:

  • 8 Bits 

  • No Parity 

  • 1 Stop Bit 

  • Half Duplex

 

 

Delaware Relay is operated by Sprint with funding and support from the State of Delaware.  Although the information is available to anyone, Delaware Relay retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:

 

  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Delaware Relay;

  2. Include the information on your own server or in your own documents without the permission of Delaware Relay;

  3. Modify or re-use the text, graphics, or videos located on Delaware Relay's website.

 

You may print copies of the information for your own personal use or store files on your own computer for your personal use only.

Delaware Relay reserves all other rights.

 

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