TTY Users 

Voice Callers

VCO Users 

STS Users 

HCO Users 

Spanish Relay 


coming soon

711 or 877-335-7274

Specially trained Relay Operators serve as the speech-disabled user's voice and repeat his/her responses to the called party. Delaware Relay's unparalleled equipment and exceptional Speech-to-Speech (STS) operator training ensure that speech-disabled users will be heard and understood. There may be instances when an STS user will be asked to repeat his/her message to ensure that it is relayed correctly. As an added benefit, Delaware Relay can permanently establish your call type as Speech-to-Speech.

CapTel Users


Other Features

Need Information?

Do you need more information, or have a question or suggestion about our relay service? Let us know! 

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

STS Flyer


The STS user speaks directly to the other party.

The relay operator repeats the STS user's spoken words if needed.

The other party talks directly to the STS user.


This new feature makes call set-up easier for STS users. 


In order to speed up the set-up of the call, Delaware Relay now offers My Email Set Up. Now the STS user can e-mail call instructions or information 2 to 24 hours prior to the call.  This can include information such as the number to be dialed, the name of the person being called, any special instructions and the nature of the call, or anything that makes it easier to complete the call.

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

My Email Set Up





The customer support representative will assist the STS user with:


  • basic information about STS

  • filling out customer profiles

  • other features designed to support STS users and their callers.


The customer support open 24 hours a day, 7 days a week.

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

STS Customer Profile Form

Delaware Relay is operated by Sprint with funding and support from the State of Delaware.  Although the information is available to anyone, Delaware Relay retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:


  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Delaware Relay;

  2. Include the information on your own server or in your own documents without the permission of Delaware Relay;

  3. Modify or re-use the text, graphics, or videos located on Delaware Relay's website.


You may print copies of the information for your own personal use or store files on your own computer for your personal use only.

Delaware Relay reserves all other rights.


©2020 Delaware Relay.  CapTel is a register trademarks of Ultratec, Inc.. All rights reserved.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.