Federal Relay is available for any current and active Federal employees and military personnel who are deaf, hard of hearing, or have speech disabilities.

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

Click the VIDEO icon to watch three educational videos about the Federal Relay, Federal CapTel and Task Order Process.

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

Click the WEB icon to learn more about the Federal Relay.  



What is Federal Relay?

Learn more about Federal Relay that offers several services including TTY, Relay Confernece Captioning (RCC), Video Relay, Speech-to-Speech (STS) and Internet Relay.

Federal CapTel

Learn more about Federal CapTel that is a service designed for people who have a hearing loss and can't hear very well on telephone.

Federal Relay Task Order

Learn about the Federal Relay that provides services through a contract with Sprint and the General Services Administration. Thsi video is ideal for contracting officers.

Delaware Relay is operated by Sprint with funding and support from the State of Delaware.  Although the information is available to anyone, Delaware Relay retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:


  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Delaware Relay;

  2. Include the information on your own server or in your own documents without the permission of Delaware Relay;

  3. Modify or re-use the text, graphics, or videos located on Delaware Relay's website.


You may print copies of the information for your own personal use or store files on your own computer for your personal use only.

Delaware Relay reserves all other rights.


©2020 Delaware Relay.  CapTel is a register trademarks of Ultratec, Inc.. All rights reserved.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.