CUSTOMER PROFILE

A Delaware Relay Customer Database Profile stores an individual relay user's call preferences, expediting call processing such as:

  • Frequently dialed numbers

  • Emergency numbers

  • Customer notes

  • Many other preferences

 

The relay user will have the flexibility of updating their user preferences as needed. User information is confidential and secure.

 

If you have questions or need assistance,

contact Delaware Relay Relay Customer Service:

  • 800.676.3777 (TTY/Voice)

  • 800.676.4290 (Spanish - TTY/Voz)

  • 866.878.1989 (Speech-disabled)

  • 866.931.9027 (VCO only)

  • accessibility@sprint.com (Email)

TO SET UP YOUR PROFILE

Below are three ways of obtaining and filling out your Customer Profile form:

Customer Profile Online

 

You can fill out the form online. 

Click to go to Customer Profile online
Click to go to Customer Profile online
Click to go to Customer Profile online

Print Customer Profile Form PDF


Click to download the Customer Profile form.

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

General Customer
Profile Form 

Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

Speech-to-Speech
Customer Profile Form 

After you finish filling out the form, please mail it to:

Delaware Relay Customer Service
P.O. Box 29230 - KSOPHR0312-3A
Shawnee Mission, KS 66201-9230

Or fax the form to 1-877-877-3291.

 

Contact Customer Service


You can set up your Customer Database Profile by contacting Delaware Relay Customer Service at

 

  • 800.676.3777 (TTY/Voice)

  • 800.676.4290

  • 877.787.1989 (Speech-disabled)

  • 866.931.9027 (VCO only)


Representatives will take your request and can set up your profile while you are on the phone or send you a form to complete. They are also available to answer any questions you may have.

Delaware Relay is operated by Sprint with funding and support from the State of Delaware.  Although the information is available to anyone, Delaware Relay retains copyrights on all text, graphic images, and videos. Therefore, you may NOT:

 

  1. Distribute any of the contents (text, graphics, or videos) of this site without the express written permission of Delaware Relay;

  2. Include the information on your own server or in your own documents without the permission of Delaware Relay;

  3. Modify or re-use the text, graphics, or videos located on Delaware Relay's website.

 

You may print copies of the information for your own personal use or store files on your own computer for your personal use only.

Delaware Relay reserves all other rights.

 

©2019 Delaware Relay.  All rights reserved.