Other Services

Delaware Relay provides a toll-free 900 number (900.230.7896) that connects relay callers to any 900 or 800 Pay Per Call service.

NOTE: The caller is responsible for direct billing.

How does it work?

Relay users dial a separate toll-free 900.230.7896 to connect with the Delaware Relay. The relay operator will then dial the requested outbound 900 or 800 Pay Per Call service number. Upon connection to the 900 number, billing procedures will begin.

NOTE: Billing procedures may apply differently depending upon the 900 service called. For further assistance with 900 calls, call Delaware Relay 24-hour Customer Service at 800.676.3777 (TTY/Voice)

Delaware Relay allows you to place and receive calls to and from anywhere in the world (using English or Spanish). Callers from a country outside the United States may also access Sprint Relay via 605.224.1837.

Delaware Relay will relay Directory Assistance (DA) calls between TTY users and the Local Exchange Carrier (LEC) DA operator. Once the caller makes the DA request, the relay operator will contact the appropriate LEC DA operator. After obtaining the number, the caller may choose to place the call through Delaware Relay or dial it directly TTY to TTY.

TTY users can request Delaware Relay Service to retrieve messages from their voice answering machines or voicemail.

Step-by-step instructions:

1. Dial the TTY number, 7-1-1 or 800.232.5460
2. To request answering machine retrieval, type "AMR" with instructions or password and then "GA."
3. The Relay Operator will type, "PLS PLACE YOUR HANDSET NEXT TO YOUR ANS MACHINE AND TURN ON GA."
4. Place your handset on the speaker part of the answering machine until all messages have been retrieved.
5. Then place the handset back on the TTY and type "GA."
6. The Relay Operator will type your messages.

In case of emergency, TTY users should call the TTY-equipped 9-1-1 Center or emergency services center in their community. All customers should verify the emergency phone numbers for TTY calls in their area. Calls placed directly and immediately to the local TTY emergency number can save valuable time in urgent situations.

For more information on how to obtain emergency numbers in your area, call Delaware Relay Customer Service at 800.676.3777.